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Last Updated: 20th November, 2025
Legal Entity: Vrober
Registered Address: Saketpuri, Ward No. 7, Godda, Jharkhand – 814133
Support Email: support@vrober.com
Support Number: +91 7903784438
These Terms & Conditions ("Terms") govern your use of the Vrober application, website, and related services ("Platform"). By using Vrober, you agree to be bound by these Terms.
"User" / "Customer" – Person booking a service.
"Vendor" / "Service Provider" – Skilled individual offering services via Vrober.
"Platform" – Vrober's app, website, dashboard & communication channels.
"Booking" – A confirmed service request.
"Service Fee" – Amount paid by user for the service.
Vrober is a service aggregator that connects users with independent vendors.
Vrober does not employ vendors directly.
Users agree to:
Vendors must:
All prices are listed within the app.
Vrober reserves the right to modify pricing anytime.
Payments are processed securely via Cashfree.
Vendor payouts occur every 3 days via UPI/Bank/Card.
Governed strictly under separate policies.
Vrober charges vendors 20% to 30% commission per completed order.
Minimum commission: ₹20 per order.
Vendor cancellation penalty may apply.
Vrober verifies vendors using Aadhaar + photo.
Vrober is not liable for:
Vrober may assist in disputes but is not responsible for direct losses.
Vrober may suspend or terminate any account due to:
These Terms are governed by the Laws of India, including the IT Act 2000 and DPDP Act 2023.
If you have any questions about these Terms & Conditions, please contact us:
Email: support@vrober.com
Phone: +91 7903784438
Address: Saketpuri, Ward No. 7, Godda, Jharkhand – 814133